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Feeding the Patient Experience
Based on a national study of inpatients, food service directors and recently discharged patients, “Feeding the Patient Experience” explores the relationship between branded food and patient satisfaction outcomes in the healthcare environment. The quantitative and qualitative research — conducted in 2009 by HBG Health, a Chicago-based strategic consulting firm — uncovered a powerful connection between the availability of quality, trusted, well-known brands during patient feeding, and the patient’s perception of their overall care experience. Download a PDF summary of the study to learn more about what your patients value in their hospital food experience. |
